Please send any returns or exchanges to
999 Pontiac Avenue
Cranston, RI 02920
with a copy of your receipt and a note indicating a return or an exchange.
Returns: 30 day limit on refunds (from the date the item is received). Items must remain intact with original tickets (all shoes unworn and in original box) and receipt. After 30 days, items in above condition may be returned for credit with original receipt.
Please note that the shoe box is not a shipping box. Any returns that use the shoe box as a shipping box, any orders undeliverable, and any orders refused will be deducted a 5% restocking fee.
Back Orders: You will be informed, VIA e-mail or phone if there is an outstanding back order for an item purchased. Any back orders may be cancelled and refunded before the ship date except for personalized items( i.e. embroidery, screens).
Shipping: We charge a low flat rate of $7.50 shipping for all orders, regardless of size. UPS or USPS shipped to your home or facility*. * This is usually for on site sales.
Shipping is FREE for all orders over $100. Any returns, exchanges, or cancellations that bring your order below $100 are subject to our $7.50 shipping charge.