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Stronger Together

In support of breast cancer resources.

Frequently Asked Questions

Ordering

How can I ensure my scrub set colors match?

We strongly suggest ordering tops and bottoms from the same vendor in order to ensure matching colors.

This is due to variations in fabric content and dye between manufacturers.

Can I cancel or change my order?

Orders that have been embroidered cannot be changed or canceled.

For all other inquiries, contact us using the email form below or toll free at 1 (866) 597-9875. Order cancelation and amendments will be handled on a case by case basis.

Who should I contact with questions about my order?

Contact us using the email form below or toll free at 1 (866) 597-9875.

Shipping

Can I pickup my order in-store?

Yes. After adding your desired items to your cart, proceed to checkout and select one of the designated Pickup In-Store options when prompted to select your shipping method.

How long will my order take?

Order processing depends on various factors such as stock, shipping destination, and customization options.

For an accurate estimation of how long your order will take, contact us using the email form below or toll free at 1 (866) 597-9875.

What states and counties do you ship to?

We currently ship to the 48 continental United States.

Returns and Refunds

What is the return policy?

Returns must be made within 30 days of receipt with no signs of wear, tear or wash and with the original tags attached for a full refund. Returns without a receipt receive store credit at the last sale price. Defective merchandise within a 90 day period with a receipt must be reviewed and deemed defective for replacement.

No refunds or exchanges are given for embroidered products.

Please send any returns or exchanges to:

ATTN: Returns & Exchanges

Alexander's Uniforms

999 Pontiac Avenue, Cranston, RI 02920

You must have:

  • A copy of your receipt
  • A note indicating a return or an exchange
  • Contact information

Still have questions?

Contact Us

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